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GTACC Testimonials

 

































GTACC 2016 - Leadership Series
 

This is a selection of videos from our 2016 CX Knowledge Excellence series. Please go to our Youtube Channel, GTACCtv's channel, to view more interviews!! 


Mentorship with Andrew Gillespie, Bruce Simpson, Kevin Hornidge, Yvette Holt, and Winston Siegel

 

































Challenges Faced and Lessons Learned with Mike Aoki, Brad Sellors, Afshan Kinder, Yvette Holt, and Katherine Thompson






























 




What is Customer Experience? with Afshan Kinder, Andrew Gillespie, Bruce Simpson, Kevin Hornidge, Neal Dlin, Steve Gaskin, Winston Siegel, and Yvette Holt






























 




Leadership with Afshan Kinder, Andrew Gillespie, Bruce Simpson, Kevein Hornidge, Neal Dlin, Steve Gaskin, Winston, Siegel





























 





Perseverance with Bruce Simpson, Katherine Thompson, Kevin Hornidge, and Pat Perdue































 



Message to Team Leaders with Afshan Kinder, Bruce Simpson, Katherine Thompson, Neal Dlin, and Pat Perdue 





























 




What Do Customers Really Want? with Neal Dlin, Steve Gaskin, and Yvette Holt
 




















 








 




Giving Back with Bruce Simpson, Pat Perdue, Neal Dlin, and Yvette Holt































 




Steve Gaskin, Senior Vice President, Ontario Region, Scotiabank






























 



Afshan Kinder, Switchgear






























 





Resiliency with Neal Dlin 






























 




Yvette Holt, RBC






























 



Pat Perdue, Socialicity




























 





Katherine Thompson, MNP: The Human Firewall































 


Bruce Simpson, Switchgear





























 





Winston Siegel, Switchgear






























 




Andrew Gillespie, Four Seasons Hotels and Resorts
































 



Resiliency with Mike Aoki

































 



Brad Sellors, Infinite Media 
































 


GTACC 2015 - Conference Insights 

Sharon Stines, LoyaltyOne
































 


Laura Soleto, SwitchGear

































 


Barb Lundquist, HGS


































 


Maurice Kondell, Rogers



































 

 
 
 
 
 
     
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