3/8/2017 - Workshops
Attention Contact Centre Trainers: If you are interested in small sessions with other trainers, please email me directly as there has been some inquiries by trainers to share best practices.
Are you deep into Chat? If so, please email me as we have a small think tank growing with industry leaders discussing Chat. This working session will be in June and it is by invite only. Many thanks to June Naranowicz, Rogers and Nygel Weishar, CIBC for taking on this initiative!