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The 5th annual GTACC Conference - Amazing Canada!

November 6, 2014 8:00 am - 5:00pm
Pearson Convention Center

Come join us for a day celebrating various successes right here in Canada. We will have interactive workshops, engaging panel discussions, lots of networking along with sharing best practices across our industry. We plan on delivering a GREAT experience to all who work so hard every day to provide great Customer Experiences!!!
This day is for YOU!

For more information on the day's activities, download the 
GTACC 2014 Agenda.

Keynote Speaker

Dr. Kimberley Amirault-Ryan

Lead of Sport Psychology for the Canadian Olympic Committee | Performance Consultant for the Edmonton Oilers

Dr. Kimberley Amirault-Ryan lives her philosophy of embracing challenges and pushing boundaries to achieve more. She was the first female performance consultant for the New York Rangers, the New York Knicks, the Columbus Blue Jackets, and the Edmonton Oilers. She is currently the Lead of Sport Psychology for the 2014 Sochi Winter Olympics for the Canadian Olympic Committee, and the Performance Consultant for the Edmonton Oilers and the Canadian Women’s Olympic Soccer Team. Her passion for motivating audiences to reach their fullest potential has received praise from international corporations and sports organizations alike, including Visa, ING, the NHL, and the NBA.

Dr. Amirault-Ryan has worked in Olympic sport since 1998 and in professional sport since 2001. She has worked with Canadian Olympic sport with the gold medal winning teams of women’s hockey, the cross country ski team, and the speed skating team. For the 2010 Vancouver and 2012 London Olympic Games she was the Lead of Sport Psychology for the Canadian Olympic Committee.

For her groundbreaking work, Dr. Amirault-Ryan has received numerous awards including  WXN Canada’s “Most Powerful Women Top 100 Award”; The Globe and Mail’s Top Power 50;  Avenue magazine’s “Top 40 Under 40;” and the Canadian Association for the Advancement of Women and Sport and Physical Activity’s “Most Influential Canadian Women in Sport and Physical Activity Award.”

Panels and Sessions

LinkedIn - Building Your Brand - Click Here

"You asked... we listened" - Voice of the Customer - Click Here

Cool Stuff - Emerging Technologies & Cyber Security- Click Here

De-Mystifying Employee Engagement - Click Here 

Leading and Building Amazing Sales Teams - Click Here

The Leadership Journey - Click Here

Come learn, network and have FUN! 

Come hear about different success stories in Canada!

Come join us!


Pricing August 16th - September 30th

$249 per ticket. $199 per ticket if buying 4 or more tickets.

Pricing October 1st - October 31st

$299 per ticket. $249 per ticket if buying 4 or more tickets.

Pricing November 1st

$349 per ticket. $299 per ticket if buying 4 or more tickets.

Feedback from GTACC 2013

"Thank you for a great GTACC event. This event was great for a newbie in the industry (just started year 2 in the industry) - all the speakers were very well chosen. Looking forward to the next GTACC event!"

-Vivian Pow, Product Marketing, ComputerTalk

"This year's GTACC was a powerhouse of intelligent presenters, amazing learning, great vendor line-up and the networking was of premium quality. Having Pinball kick the event off really set the pace for the energy level, and the day just got stronger."

-Amar Sidhu, VP Customer Care, ADP

"This was my first GTACC conference and I want to say I really enjoyed the experience, the speakers, the one-on-one interactions were great. Thank you and your team for putting together a wonderful conference!"

-Jericho DatilesTIC Travel Insurance

"The speakers, the food, the organization, the ample parking, the ample space, just great. I had a chance to reconnect with prospects and even an old high school teacher."

-Allister QuinterosTelax

"I would like to take a few moments to extend my appreciation to yourself and your team for a job well done during the GTACC conference in November 2013. Chosen topics and speakers were meticulously selected with high relevance to strategic conversations taking place in the industry, private sector and public sector alike. My team and I can't wait until GTACC Conference in 2014!!"

-Albert Elias, Senior Manager-Contact Centre Strategy Team, RBC




Pearson Convention Center
2638 Steeles Avenue 
Brampton, ON L6T 4L7



Hilton Garden Inn Toronto / Brampton
2648 Steeles Avenue East
Brampton, Canada

Phone: 905-595-5151

Click here to book with the GTACC special group rate!

A portion of ticket sales will be donated to:

Room to Read
 Daily Bread Food Bank
Fire Fighters Toy Drive


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